CompTIA
JK0-802 · Question #813
A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does…
The correct answer is B. Right-click on the application and under "Troubleshoot Compatibility," select the correct mode. See the full explanation below for the reasoning.
Question
A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?
Options
- AUninstall the application and re-install it as user so that it would have the standard rights and privileges.
- BRight-click on the application and under "Troubleshoot Compatibility," select the correct mode.
- CRe-install the application, but install it onto the user's Desktop in their account profile.
- DRight-click on the application, select Properties and make sure that the Hidden attribute checkbox
How the community answered
(61 responses)- A8% (5)
- B75% (46)
- C13% (8)
- D3% (2)
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