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CompTIA

JK0-802 · Question #736

A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled, but all subsequent boot attempts have resulted in a BSOD. Which of the following should be the FIRST…

The correct answer is D. AHCI - IDE setting under SATA options in the BIOS. See the full explanation below for the reasoning.

Question

A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled, but all subsequent boot attempts have resulted in a BSOD. Which of the following should be the FIRST item checked by the technician?

Options

  • AWhether the boot order now has the optical drive in position one
  • BIf the BIOS can detect the hard drive at all
  • CWhether the SATA power cable was unplugged
  • DAHCI - IDE setting under SATA options in the BIOS

How the community answered

(41 responses)
  • A
    15% (6)
  • B
    7% (3)
  • C
    2% (1)
  • D
    76% (31)

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Full JK0-802 Practice