CompTIA
JK0-802 · Question #735
A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?
The correct answer is C. Test the theory by running memory diagnostic software. See the full explanation below for the reasoning.
Question
A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?
Options
- ADocument findings, actions, and outcomes
- BTest the theory by replacing the motherboard
- CTest the theory by running memory diagnostic software
- DVerify the system is working correctly
How the community answered
(48 responses)- A4% (2)
- B6% (3)
- C75% (36)
- D15% (7)
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