CompTIA
JK0-802 · Question #721
After replacing a motherboard on a customer's laptop for a no POST issue, the technician realizes that there is no wireless connectivity on the laptop. Which of the following should the technician…
The correct answer is A. Check to see if there is a wireless switch on the laptop and its current position. See the full explanation below for the reasoning.
Question
After replacing a motherboard on a customer's laptop for a no POST issue, the technician realizes that there is no wireless connectivity on the laptop. Which of the following should the technician do FIRST?
Options
- ACheck to see if there is a wireless switch on the laptop and its current position.
- BDisassemble the laptop and check if WiFi antennas connected properly to wireless card.
- CReinstall WiFi card drivers.
- DThe new motherboard is defective and not recognizing wireless; it needs to be replaced.
How the community answered
(65 responses)- A75% (49)
- B8% (5)
- C14% (9)
- D3% (2)
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