CompTIA
JK0-802 · Question #1024
A user recently installed an application. Upon the next reboot, the system is displaying various errors relating to the system files and certain actions e.g. right-clicking no longer works. The user…
The correct answer is A. Open up the command prompt and type SFC /SCANNOW. See the full explanation below for the reasoning.
Question
A user recently installed an application. Upon the next reboot, the system is displaying various errors relating to the system files and certain actions e.g. right-clicking no longer works. The user does not have time to reimage the computer, nor do they wish to remove and reinstall the application. Which of the following should the technician do FIRST?
Options
- AOpen up the command prompt and type SFC /SCANNOW
- BOpen Task Manager and stop all running SERVICES processes
- COpen up MSCONFIG and remove the application from the start-up tab
- DOpen a command prompt and type REGSVR32 SYSMAIN.DLL ?U
How the community answered
(23 responses)- A83% (19)
- B9% (2)
- C4% (1)
- D4% (1)
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