CompTIA
JK0-802 · Question #1024
JK0-802 Question #1024: Real Exam Question with Answer & Explanation
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Question
A user recently installed an application. Upon the next reboot, the system is displaying various errors relating to the system files and certain actions e.g. right-clicking no longer works. The user does not have time to reimage the computer, nor do they wish to remove and reinstall the application. Which of the following should the technician do FIRST?
Options
- AOpen up the command prompt and type SFC /SCANNOW
- BOpen Task Manager and stop all running SERVICES processes
- COpen up MSCONFIG and remove the application from the start-up tab
- DOpen a command prompt and type REGSVR32 SYSMAIN.DLL ?U
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