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ITSM20F · Question #25
ITSM20F Question #25: Real Exam Question with Answer & Explanation
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Question
A company decides to apply the principle of continual improvement. Which action would result from this decision?
Options
- AAnalyze and evaluate the existing situation to identify areas for improvement
- BAnalyze customer satisfaction and identify resulting actions
- CReview the Service Management System at least annual
- DStart an internal service organization evaluation
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