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ITIL-F · Question #97

Which of the following is not a service desk type recognized in the service operation volume of ITIL?

The correct answer is C. Outsourced. See the full explanation below for the reasoning.

Question

Which of the following is not a service desk type recognized in the service operation volume of ITIL?

Options

  • ALocal
  • BCentralized
  • COutsourced
  • DVirtual

How the community answered

(32 responses)
  • A
    9% (3)
  • B
    16% (5)
  • C
    69% (22)
  • D
    6% (2)

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