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ITIL-F · Question #9

What are the categories of event described in the UIL service operation book?

The correct answer is C. Informational, warning, exception. See the full explanation below for the reasoning.

Question

What are the categories of event described in the UIL service operation book?

Options

AInformational, scheduled, normal
BScheduled, unscheduled, emergency
CInformational, warning, exception
DWarning, reactive, proactive

How the community answered

(40 responses)

A
8% (3)
B
18% (7)
C
73% (29)
D
3% (1)

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