PeopleCert
ITIL-F · Question #75
Which one of the following does service metrics measure?
The correct answer is C. The end-to-end service. See the full explanation below for the reasoning.
Question
Which one of the following does service metrics measure?
Options
- AFunctions
- BMaturity and cost
- CThe end-to-end service
- DInfrastructure availability
How the community answered
(41 responses)- A2% (1)
- B7% (3)
- C80% (33)
- D10% (4)
Community Discussion
No community discussion yet for this question.