PeopleCert
ITIL-F · Question #66
What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?
The correct answer is C. Supporting services. See the full explanation below for the reasoning.
Question
What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?
Options
- ABusiness services
- BComponent services
- CSupporting services
- DCustomer services
How the community answered
(51 responses)- A12% (6)
- B2% (1)
- C80% (41)
- D6% (3)
Community Discussion
No community discussion yet for this question.