PeopleCert
ITIL-F · Question #543
Which is a responsibility of a customer within the service level management process?
The correct answer is D. Agree Service level targets. See the full explanation below for the reasoning.
Question
Which is a responsibility of a customer within the service level management process?
Options
- ANegotiate third party contracts
- BMeasure service availability
- CSupply good or services
- DAgree Service level targets
How the community answered
(29 responses)- A3% (1)
- B3% (1)
- C10% (3)
- D83% (24)
Community Discussion
No community discussion yet for this question.