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ITIL-F · Question #540
ITIL-F Question #540: Real Exam Question with Answer & Explanation
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Question
How should entries in the CSI register be categorized?
Options
- ABased on priority, urgency and impact to the business and to all its stakeholders
- BBased on small, medium or, large undertakings that can be done quickly, medium term or long
- CBased on IT service name, cost to the business and expected outcomes to the customer
- DBased on best improvement opportunities in the organization to achieve a competitive advantage
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