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ITIL-F · Question #538
ITIL-F Question #538: Real Exam Question with Answer & Explanation
The correct answer is B. Underpinning contract. See the full explanation below for the reasoning.
Question
Which formal agreement minimizes the risk of disputes that can occur between an IT service provider and an external supplier?
Options
- AOperational contract
- BUnderpinning contract
- CServiceability contract
- DService level contract
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