PeopleCert
ITIL-F · Question #536
When should a known error be raised?
The correct answer is B. As soon as it becomes useful to do so. See the full explanation below for the reasoning.
Question
When should a known error be raised?
Options
- AOnly when the root cause is found and a workaround exists
- BAs soon as it becomes useful to do so
- COnly when the error in the IT Service is found
- DAs soon as the major problem procedure is executed
How the community answered
(44 responses)- A5% (2)
- B82% (36)
- C11% (5)
- D2% (1)
Community Discussion
No community discussion yet for this question.