PeopleCert
ITIL-F · Question #534
Which document shows a detailed analysis of business impact and benefits?
The correct answer is C. A business case. See the full explanation below for the reasoning.
Question
Which document shows a detailed analysis of business impact and benefits?
Options
- AA return on investment
- BService level requirements
- CA business case
- DA service level agreement
How the community answered
(61 responses)- A7% (4)
- B13% (8)
- C75% (46)
- D5% (3)
Community Discussion
No community discussion yet for this question.