PeopleCert
ITIL-F · Question #525
Which is an outcome of service design?
The correct answer is B. Services and operational quality are enhanced. See the full explanation below for the reasoning.
Question
Which is an outcome of service design?
Options
- AUser training and awareness for the service is maximized
- BServices and operational quality are enhanced
- CStandard Services are provided quickly and efficiently across the business
- DExpectations setting of all stakeholders for the services improved
How the community answered
(60 responses)- A18% (11)
- B70% (42)
- C8% (5)
- D3% (2)
Community Discussion
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