What is the BEST description of the CSI register?

Question

Options

• AIt is a record of all authorized changes and their planned implementation dates
• BIt is a record of proposed improvement opportunities and the benefits that will be achieved
• CIt is a record of new services to be approved by a customer, including proposed implementation
• DIt is a record of completed improvements and the relevant customer satisfaction metric

• A
  5% (2)
• B
  74% (29)
• C
  15% (6)
• D
  5% (2)

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