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ITIL-F · Question #489

ITIL-F Question #489: Real Exam Question with Answer & Explanation

The correct answer is A. Customers, users and suppliers are examples of stakeholders, who may be external to the. See the full explanation below for the reasoning.

Question

Which statement about stakeholders is TRUE?

Options

  • ACustomers, users and suppliers are examples of stakeholders, who may be external to the
  • BExternal customers are those who work for the same organization as the IT service provider
  • CInternal customers are always charged for the IT services they receive from the IT service
  • DInternal customers purchase services from third-party suppliers by means of a legally binding

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