PeopleCert
ITIL-F · Question #471
Which is NOT a service desk type described in the ITIL service operation guidance?
The correct answer is C. Outsourced. See the full explanation below for the reasoning.
Question
Which is NOT a service desk type described in the ITIL service operation guidance?
Options
- ALocal
- BCentralized
- COutsourced
- DVirtual
How the community answered
(38 responses)- A3% (1)
- B5% (2)
- C79% (30)
- D13% (5)
Community Discussion
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