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ITIL-F · Question #438

ITIL-F Question #438: Real Exam Question with Answer & Explanation

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Question

What is the BEST description of an external customer?

Options

  • ASomeone who works in the same organization but in a different business unit to the service
  • BAnyone who gets charged for the delivered services
  • CCustomers who are not part of the same organization as the service provider
  • DCustomers for whom the cost of the service is the primary driver

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