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ITIL-F · Question #435
ITIL-F Question #435: Real Exam Question with Answer & Explanation
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Question
What does the continual service improvement (CSI) approach enable a business to achieve?
Options
- AIt keeps the communication going within the business
- BIt helps the business in making decisions on improvement initiatives
- CIt helps the stakeholders understand their customers
- DIt dictates the way the business interacts with external suppliers
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