PeopleCert
ITIL-F · Question #428
Service Acceptance criteria are used to?
The correct answer is C. Ensure delivery and support of a service. See the full explanation below for the reasoning.
Question
Service Acceptance criteria are used to?
Options
- AEnsure the design stage of the Lifecycle
- BEnsure Portfolio Management is in place
- CEnsure delivery and support of a service
- DEnsure service Key Performance Indicators (KPIs) are reported
How the community answered
(40 responses)- A8% (3)
- B5% (2)
- C73% (29)
- D15% (6)
Community Discussion
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