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ITIL-F · Question #392
ITIL-F Question #392: Real Exam Question with Answer & Explanation
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Question
Which of the following questions does the guidance in service strategy help to answer? (1) What services should we offer and to whom? (2) How do we differentiate ourselves from competing alternatives? (3) How do we create value for our customers?
Options
- A1 only
- B2 only
- C3onfy
- DAll of the above
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