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ITIL-F · Question #387

Which of the following is an example of capabilities?

The correct answer is B. Calls to the service desk to register standard changes. See the full explanation below for the reasoning.

Question

Which of the following is an example of capabilities?

Options

  • AMenu driven range of facilities used to access service requests
  • BCalls to the service desk to register standard changes
  • CA software update downloaded automatically to all laptops in an organization
  • DSoftware to allow programmers to debug code

How the community answered

(33 responses)
  • A
    12% (4)
  • B
    79% (26)
  • C
    6% (2)
  • D
    3% (1)

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