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ITIL-F · Question #367
ITIL-F Question #367: Real Exam Question with Answer & Explanation
The correct answer is A. They are units of organizations designed to perform certain types of work. See the full explanation below for the reasoning.
Question
Which of the following statements about processes is INCORRECT?
Options
- AThey are units of organizations designed to perform certain types of work
- BWe must be able to measure them in a relevant manner
- CThey deliver specific results
- DThey respond to specific events
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