PeopleCert
ITIL-F · Question #349
Which process lists "Understanding patterns of business activity" as a major role?
The correct answer is A. Demand Management. See the full explanation below for the reasoning.
Question
Which process lists "Understanding patterns of business activity" as a major role?
Options
- ADemand Management
- BSupplier Management
- CService Desk
- DRequest Fulfillment
How the community answered
(47 responses)- A72% (34)
- B6% (3)
- C17% (8)
- D4% (2)
Community Discussion
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