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ITIL-F · Question #34

Which of the following is NOT a valid objective of problem management?

The correct answer is C. To restore service to a user. See the full explanation below for the reasoning.

Question

Which of the following is NOT a valid objective of problem management?

Options

ATo prevent problems and their resultant Incidents
BTo manage problems throughout their lifecycle
CTo restore service to a user
DTo eliminate recurring incidents

How the community answered

(31 responses)

A
3% (1)
B
6% (2)
C
71% (22)
D
19% (6)

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Full ITIL-F Practice