PeopleCert
ITIL-F · Question #319
ITIL-F Question #319: Real Exam Question with Answer & Explanation
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Question
Which part of the service lifecycle is responsible for coordinating and carrying out the activities and processes required to deliver and manage services at agreed levels to business users and customers?
Options
- AContinual Service Improvement
- BService Transition
- CService Design
- DService Operation
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