PeopleCert
ITIL-F · Question #304
Which is the CORRECT list for the three levels of a multi level Service Level Agreement(SLA)?
The correct answer is B. Corporate, Customer, Service. See the full explanation below for the reasoning.
Question
Which is the CORRECT list for the three levels of a multi level Service Level Agreement(SLA)?
Options
- ATechnology, Customer, User
- BCorporate, Customer, Service
- CCorporate, Customer, Technology
- DService, User, IT
How the community answered
(38 responses)- A5% (2)
- B71% (27)
- C16% (6)
- D8% (3)
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