PeopleCert
ITIL-F · Question #3
Which one of the following do technology metrics measure?
The correct answer is A. Components. See the full explanation below for the reasoning.
Question
Which one of the following do technology metrics measure?
Options
- AComponents
- BProcesses
- CThe end-to-end service
- DCustomer satisfaction
How the community answered
(50 responses)- A76% (38)
- B6% (3)
- C4% (2)
- D14% (7)
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