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ITIL-F · Question #287
An IT department is under pressure to cut costs. As a result, the quality of services has started to suffer. What imbalance does this represent?
The correct answer is D. Excessive focus on cost. See the full explanation below for the reasoning.
Question
An IT department is under pressure to cut costs. As a result, the quality of services has started to suffer. What imbalance does this represent?
Options
- AExcessive focus on quality
- BExcessively reactive
- CExcessively proactive
- DExcessive focus on cost
How the community answered
(40 responses)- A3% (1)
- B5% (2)
- C10% (4)
- D83% (33)
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