PeopleCert
ITIL-F · Question #276
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
The correct answer is B. The Request Fulfillment Process Owner. See the full explanation below for the reasoning.
Question
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Options
- AThe Request Fulfillment Process Manager
- BThe Request Fulfillment Process Owner
- CThe Service Manager
- DThe Service Desk Manager
How the community answered
(41 responses)- A15% (6)
- B76% (31)
- C5% (2)
- D5% (2)
Community Discussion
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