PeopleCert
ITIL-F · Question #276
ITIL-F Question #276: Real Exam Question with Answer & Explanation
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Question
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Options
- AThe Request Fulfillment Process Manager
- BThe Request Fulfillment Process Owner
- CThe Service Manager
- DThe Service Desk Manager
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