PeopleCert
ITIL-F · Question #256
Which of the following could BEST be described as "A decision support and planning tool that projects the likely consequences of a business action"?
The correct answer is D. A Business Case. See the full explanation below for the reasoning.
Question
Which of the following could BEST be described as "A decision support and planning tool that projects the likely consequences of a business action"?
Options
- AA Problem model
- BA Service Improvement Plan (SIP)
- CA Request for Change (RFC)
- DA Business Case
How the community answered
(32 responses)- A6% (2)
- B16% (5)
- C3% (1)
- D75% (24)
Community Discussion
No community discussion yet for this question.