PeopleCert
ITIL-F · Question #180
Which of the following BEST describes service strategies value to the business?
The correct answer is D. Enabling the service provider to have a clear understanding of what levels of service will make their. See the full explanation below for the reasoning.
Question
Which of the following BEST describes service strategies value to the business?
Options
- AAllows higher volumes of successful change
- BReduction in unplanned costs through optimized handling of service outages
- CReduction in the duration and frequency of service outages
- DEnabling the service provider to have a clear understanding of what levels of service will make their
How the community answered
(36 responses)- A17% (6)
- B3% (1)
- C8% (3)
- D72% (26)
Community Discussion
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