PeopleCert
ITIL-F · Question #120
ITIL-F Question #120: Real Exam Question with Answer & Explanation
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Question
Which one of the following is an objective of service transition?
Options
- ATo negotiate service levels for new services
- BTo ensure that service changes create the expected business value
- CTo minimize the impact of service outages on day-to-day business activities
- DTo plan and manage entries in the service catalogue
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