PeopleCert
ITIL-F · Question #104
In terms of adding value to the business, which one of the following describes service operations contribution?
The correct answer is D. Service value is visible to customers. See the full explanation below for the reasoning.
Question
In terms of adding value to the business, which one of the following describes service operations contribution?
Options
- AThe cost of the service is designed, predicted and validated
- BMeasures for optimization are identified
- CService value is modeled
- DService value is visible to customers
How the community answered
(26 responses)- A4% (1)
- B12% (3)
- C4% (1)
- D81% (21)
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