PeopleCert
ITIL-F · Question #101
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
The correct answer is B. Event management. See the full explanation below for the reasoning.
Question
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
Options
- AService asset and configuration management
- BEvent management
- CService catalogue management
- DProblem management
How the community answered
(42 responses)- A10% (4)
- B83% (35)
- C2% (1)
- D5% (2)
Community Discussion
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