A new testing tool has been selected for an organisation and a pilot project has successfully completed. The next step is to deploy the tool within the organization. What is a key success factor in…

Question

Options

• AEstimate a cost-benefit ratio based on a firm business case
• BDetermine whether benefits will be achieved at reasonable cost
• CProvide support for the test team using the tool
• DAssessment of organisational maturity, strengths and weaknesses

• A
  88% (29)
• B
  6% (2)
• C
  3% (1)
• D
  3% (1)

Explanation

Estimating a cost-benefit ratio through a firm business case is the key success factor at the deployment stage because the organisation needs a quantified justification to secure the resources, budget, and stakeholder buy-in required to roll the tool out beyond the pilot. Without this formal foundation, deployment efforts lack organisational legitimacy and are likely to stall.

Why the distractors are wrong:

• B - Determining whether benefits can be achieved at reasonable cost is an evaluation activity that should occur before the pilot, not after it has already succeeded; that question has been answered.
• D - Assessing organisational maturity, strengths, and weaknesses is part of tool selection, not deployment; it belongs even earlier in the process.
• C - Providing support for the test team is an ongoing operational concern during use, not a key success factor for the deployment phase itself.

Memory tip: Think of deployment as needing to "sell" the tool internally - and every internal sale requires a business case. The sequence is: assess organisation → select tool → pilot → build the business case → deploy. If you remember that order, A stands out as the only answer that belongs at the deployment stage.

No community discussion yet for this question.