ISTQB-CTFL · Question #26
Why it is essential that defects found in a review be reported objectively?
The correct answer is B. In order to allow the author of reviewed work product(S) to take the feedback positively as an. The purpose of a review is to find defects and improve the quality of the work product, not to criticize or blame the author. Reporting defects objectively means describing them factually and constructively, without using negative or emotional language that could offend the…
Question
Why it is essential that defects found in a review be reported objectively?
Options
- AIn order to facilitate easy entry of detected defects in a OTS (Defect Tracking System)
- BIn order to allow the author of reviewed work product(S) to take the feedback positively as an
- CIn order to allow the review moderator to easily understand them, and assign them to the right
- DIn order to allow augmentation of existing checklists used for reviewing the work product (S)
How the community answered
(32 responses)- A3% (1)
- B94% (30)
- D3% (1)
Explanation
The purpose of a review is to find defects and improve the quality of the work product, not to criticize or blame the author. Reporting defects objectively means describing them factually and constructively, without using negative or emotional language that could offend the author or damage their motivation. This way, the author can take the feedback positively as an effort at improving the product and not as a personal assault.
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