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BCS-ISEB

ISEB-SWTINT1 · Question #59

Scenario 4 A bank is upgrading its systems to include an on-line investment service, allowing investors to trade with each other, in a mini-stock market environment. The upgrade will be carried out…

The correct answer is B. Holding a workshop with as many stakeholders as possible to gain their views on the risks to the. Option B is correct because the first step in any Risk Management process is risk identification - you must discover and understand what risks exist before you can analyze or mitigate them. Holding a workshop with diverse stakeholders is the standard technique for this, as…

Test Management

Question

Scenario 4 A bank is upgrading its systems to include an on-line investment service, allowing investors to trade with each other, in a mini-stock market environment. The upgrade will be carried out using Agile development (within the Scrum framework). Here, the iterations are referred to as Sprints. For each Sprint the required functionality will be defined as a set of user-stories. The user stories are typically 1-2 lines long, indicating what the business wants the system to do. These user stories will be built then tested. There will be 3 Sprints: 1) Creation of the mini-stock market trading environment. 2) Creation of additional front-end enhancements. 3) Linking to stock exchange for pricing. You are the test manager. You lead a team of 4 testers, and there are 6 developers. Your team has worked on Agile projects previously, and on average, Sprints usually last 4 weeks. At the end of all Sprints, a full end to end test is carried out. This is called the E2E test phase. You are worried that 4 weeks will not be sufficient time for the first Sprint. You have decided to conduct a Risk Management exercise before the project starts. Which of the following activities should be carried out at the start of this process?

Options

  • AMarketing of the service to as many people as possible to reduce the risk of poor revenues.
  • BHolding a workshop with as many stakeholders as possible to gain their views on the risks to the
  • CMeeting with the project manager to agree a bigger budget.
  • DMeeting with the development manager to agree defect fix turn-around times.

How the community answered

(33 responses)
  • A
    9% (3)
  • B
    82% (27)
  • C
    6% (2)
  • D
    3% (1)

Explanation

Option B is correct because the first step in any Risk Management process is risk identification - you must discover and understand what risks exist before you can analyze or mitigate them. Holding a workshop with diverse stakeholders is the standard technique for this, as different people (testers, developers, business analysts, sponsors) will each see different threats to the project.

Why the distractors are wrong:

  • A is a marketing activity entirely outside the scope of software testing and risk management - it addresses business revenues, not project risks.
  • C (negotiating budget) is a possible response to a risk, but you can't know what budget you need until you've first identified what the risks actually are.
  • D (agreeing defect turnaround times) is a testing process agreement, not a risk management activity - it skips the identification step entirely and jumps to logistics.

Memory tip: Think of Risk Management as a cycle - Identify → Analyze → Plan responses → Monitor. The question asks about the start of this process, so the answer is always the activity that surfaces risks first. A stakeholder workshop = casting the widest net = Step 1.

Topics

#risk identification#stakeholder workshop#risk management#Agile planning

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