BCS-ISEB
ISEB-ITILF · Question #74
In which of the following should details of a workaround be documented?
The correct answer is B. The problem record. See the full explanation below for the reasoning.
Question
In which of the following should details of a workaround be documented?
Options
- AThe service level agreement (SLA)
- BThe problem record
- CThe availability management information system
- DThe IT service plan
How the community answered
(37 responses)- A8% (3)
- B70% (26)
- C16% (6)
- D5% (2)
Community Discussion
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