BCS-ISEB
ISEB-ITILF · Question #71
ISEB-ITILF Question #71: Real Exam Question with Answer & Explanation
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Question
Which one of the following is NOT an objective of problem management?
Options
- AMinimizing the impact of incidents that cannot be prevented
- BPreventing problems and resulting incidents from happening
- CEliminating recurring incidents
- DRestoring normal service operation as quickly as possible
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