BCS-ISEB
ISEB-ITILF · Question #65
What is the PRIMARY process for strategic communication with the service provider's customers?
The correct answer is D. Business relationship management. See the full explanation below for the reasoning.
Question
What is the PRIMARY process for strategic communication with the service provider's customers?
Options
- AService catalogue management
- BService portfolio management
- CService desk
- DBusiness relationship management
How the community answered
(32 responses)- A3% (1)
- B13% (4)
- C9% (3)
- D75% (24)
Community Discussion
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