BCS-ISEB
ISEB-ITILF · Question #31
Which of the following is NOT a valid objective of problem management?
The correct answer is C. To restore service to a user. See the full explanation below for the reasoning.
Question
Which of the following is NOT a valid objective of problem management?
Options
- ATo prevent problems and their resultant Incidents
- BTo manage problems throughout their lifecycle
- CTo restore service to a user
- DTo eliminate recurring incidents
How the community answered
(47 responses)- A9% (4)
- B13% (6)
- C77% (36)
- D2% (1)
Community Discussion
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