BCS-ISEB
ISEB-ITILF · Question #276
There are four types of metrics that can be used to measure the capability and performance of processes. Which of the four metrics is missing from the list below? 1. Progress 2. Effectiveness 3…
The correct answer is B. Compliance. See the full explanation below for the reasoning.
Question
There are four types of metrics that can be used to measure the capability and performance of processes. Which of the four metrics is missing from the list below? 1. Progress 2. Effectiveness 3. Efficiency 4. ?
Options
- ACost
- BCompliance
- CConformance
- DCapacity
How the community answered
(56 responses)- A4% (2)
- B84% (47)
- C9% (5)
- D4% (2)
Community Discussion
No community discussion yet for this question.