BCS-ISEB
ISEB-ITILF · Question #270
How does Problem Management work with Change Management?
The correct answer is C. By issuing RFCs for permanent solutions. See the full explanation below for the reasoning.
Question
How does Problem Management work with Change Management?
Options
- ABy installing changes to fix problems
- BBy negotiating with Incident Management for changes in IT for Problem resolution
- CBy issuing RFCs for permanent solutions
- DBy working with users to change their IT configurations
How the community answered
(47 responses)- A15% (7)
- B9% (4)
- C72% (34)
- D4% (2)
Community Discussion
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