BCS-ISEB
ISEB-ITILF · Question #253
ISEB-ITILF Question #253: Real Exam Question with Answer & Explanation
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Question
The Service Catalogue Manager has responsibility for producing and maintaining the Service Catalogue. One of their responsibilities would be?
Options
- AOnly ensure that adequate technical resources are available.
- BNegotiating and agreeing Service Level Agreement
- CNegotiating and agreeing Operational Level Agreements
- DEnsuring that the information within the Service Catalogue is adequately protected and backed- up.
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