BCS-ISEB
ISEB-ITILF · Question #240
Who is responsible for ensuring that the Request Fulfilment process is being performed according to the agreed and documented process?
The correct answer is D. The Process Owner. See the full explanation below for the reasoning.
Question
Who is responsible for ensuring that the Request Fulfilment process is being performed according to the agreed and documented process?
Options
- AThe IT Director
- BThe Service Owner
- CThe Customer
- DThe Process Owner
How the community answered
(30 responses)- A3% (1)
- B3% (1)
- C10% (3)
- D83% (25)
Community Discussion
No community discussion yet for this question.