BCS-ISEB
ISEB-ITILF · Question #230
ISEB-ITILF Question #230: Real Exam Question with Answer & Explanation
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Question
What guidance does ITIL give on the frequency of production of service reporting?
Options
- AService reporting intervals must be the same for all services
- BReporting intervals should be set by the Service Provider
- CReports should be produced weekly
- DService reporting intervals must be defined and agreed with the customers
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