BCS-ISEB
ISEB-ITILF · Question #220
ISEB-ITILF Question #220: Real Exam Question with Answer & Explanation
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Question
Which of the following is NOT an objective of the Operations Management function?
Options
- AMaintenance of status quo to achieve stability of day to day processes and activities
- BRegular scrutiny and improvements to achieve improved service at reduced costs
- CSwift application of skills to diagnose any IT Operations failures that occur
- DFirst line Incident investigation and diagnosis logged by users
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